Walgreens in Murphy, TX Open now

Reviews about Walgreens

• ★ ☆ ☆ ☆ ☆

  April 18, 2019, by Jen Cao
  If I could give this location a zero I would. I went to go fill a prescription for my dad and they told me it was unavailable. However, that it would be available tomorrow (which was suppose to be today June 7, 2017). I said that was fine and so I came back today and they casual told me that it wouldn't arrive tilll Friday or possibly even Saturday. Let's just say I was frustrated, my dad just had eye surgery and I needed the medicine. I explained to them how frustrated I was because one of their employees stated it would be ready for pick up today and yet I arrived it was not. The employee proceed to tell me that they had call to leave a voicemail. I cut her off and stated it didn't matter, the fact that they had stated it was going to be here after I had ask when it was going to arrive due to the fact my dad just had surgery, it was important. Then I proceed to ask her what are they going to do to make this right. The lady told me that I just had to wait till it arrived. I stated "No, you guys gave me false information and now my dad won't have his medication which he needs for his eyes four days after. That is unacceptable. Please transfer my dad's prescription over to CVS." Which they also failed to do. I called CVS to check after 10 minutes and they did not receive a thing. CVS informed me the medicine would not be there till Friday due to the order being after 5pm. I am a CVS customer but my dad decided to use Walgreens, let's just say we will NEVER go back to Walgreens and will make sure to tell our family and friends.